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CM Updates - February 2017
2017-02-24 07:49:54
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CM Updates - February 2017


Received: 2017-02-24 07:49:54 (4 sec.) Created: 2017-02-24 07:49:50 (?)

Customer Care Checklist: Are you up to date?

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February 2017

Customer Care Checklist – Safer internet – Demos & workshops at MWC 2017

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Customer Care Checklist: Are you up to date?

Now that customer care is no longer limited to the call centre, it's a challenge for companies to be present on all available communication platforms. Use this checklist to make sure you are fully prepared for the changes in online customer care.

 

» Read the checklist

Messaging

Safer internet: what can you do?

We can all agree that improving internet security is important. But with all the online threats, the road to a safe internet comes with many challenges. What can you do to secure the safety of your data and that of your customers?

GSMA MWC Barcelona 2017

CM will be attending the Mobile World Congress in Barcelona. You're welcome to drop by our booth where we're organising live demos, workshops and tours. Reserve your spot on our special MWC website:

  • GIN Appcare - Manage customer care via all messaging apps
  • Xelion - How is organised communication ensured in one single platform
  • Bidvest Data - Animate: create personalised animated communications
  • CM Secure - CM Authenticator: an easy-to-use authentication solution
  • Guided VIP Tours - MWC highlight tour by trend watcher Vincent Everts

CM’s text messaging and voice services enable Xelion communication

Xelion uses CM’s Sip Trunking and text messaging technology to enable telephone calls and text messages within the Xelion application.

Bidvest Data’s Animate takes ‘yawn’ out of dull customer communications

Bidvest Data brings generic and static documents to life by creating striking, appealing and interactive animated communications.

CM Telecom
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