We can't help you with your request until we've received an ID or other documents that we can use to confirm that you're the owner of this account.
Please visit the Help Centre to learn about the types of IDs and documents we accept:
When you have your ID or documents ready, you can reply to this email with a scanned copy or photo of them. Please cover up any personal information we don't need to confirm your name (e.g. credit card number, National Insurance number). We'll just need to see your name, photo and date of birth that matches the information on your profile.
View updates from your Support Inbox: https://fb.me/1SPdz7mdjWyTvqN
Subject: Help us to confirm your name
First name: Rakib
Last name: Hasan
Login email address or mobile phone number: firstname.lastname@example.org
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