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Welcome to Kraken! We have finished migrating all CleverCoin accounts. (Not sure what this is about? See our blog post Kraken Acquires Dutch Bitcoin Exchange CleverCoin.)
Logging in to your new account
Contact us at firstname.lastname@example.org if you have trouble logging in.
Before you start trading, take a few moments to review and upgrade your account.
Review your account verification information
Note: Contact us at email@example.com if you wish to verify your account to Tier 4.
Upgrade your security settings
Contact us at firstname.lastname@example.org if you have any trouble upgrading your security settings.
Add funding accounts
You can add deposit and withdrawal accounts for fiat and digital currencies under “Funding.” Select “Deposit” or “Withdraw” and the currency, then follow the given instructions to create your deposit or withdrawal account. Some fiat currencies may be unavailable in your area.
For clients in EEA countries, EUR payments are the best option since they give access to some of our most liquid markets and EUR SEPA payments are fast, usually processing in 1-2 business days through German BaFin regulated Fidor Bank.
Get started trading!
The trade order forms are found under Trade > New Order. Here is a summary of the three order forms:
Example: create an order to buy 5 bitcoins at a limit price of 590 EUR or better
The basics are easy, but Kraken gives you a sophisticated platform for creating many types of orders and there is a lot you can learn to master more advanced trading options. To learn more, see the following resources in our Support Center:
Hopefully this email helps you get off to a smooth start, but if you have any questions, our responsive support team is available to help!
Again, welcome to Kraken, and happy trading!
The Kraken Team
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