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Please resubmit your ID
2015-06-28 13:54:26

Please resubmit your ID

Received: 2015-06-28 13:54:26 (7 sec.) Created: 2015-06-28 13:54:19 (?)

Here are some of the possible reasons why your ID verification request was unsuccessful:

  • The ID is not on our list of acceptable IDs. Please refer to our list of acceptable ID's.
  • The ID is missing some information. Please make sure that your ID has your complete name, birth date, ID number and a clear photo.
  • The ID is already expired.
  • Some of the details you provided in the form are not consistent with the information on your ID. Kindly review your entry to avoid typographical errors.
  • The ID is not in English and/or in the Roman alphabet. While we're doing our best to honor foreign government-issued IDs, we ask that you submit IDs with English and/or Roman alphabet translation.

If you need help, please visit our FAQ page or send us an email at


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