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HipChat Security Notice: Account Password Reset
2017-04-24 20:10:35
From: (sender info)

HipChat Security Notice: Account Password Reset

Received: 2017-04-24 20:10:35 (20 sec.) Created: 2017-04-24 20:10:15 (?)
This weekend, our Security Intelligence Team detected an incident affecting that may have resulted in unauthorized access to user account information (including name, email address and hashed password). Atlassian ID is used to manage access to your account and other Atlassian services you use. The password is encryprted using bcrypt with a random salt. In our security investigation, we found no evidence of unauthorized access to financial and/or credit card information. We can also confirm that we have found no evidence of other Atlassian systems or products being affected.
As an added precaution, we have reset your Atlassian ID which is used to access all Atlassian services, including HipChat. Please go to and enter your email address to trigger a password reset email for your Atlassian ID account. If you have been using your Atlassian ID password on other sites, services or online accounts, we recommend that you immediately change those passwords as well.
Please refer to the HipChat Blog at for additional information about this incident. We regret any disruption this may have caused and appreciate your immediate attention. If you have questions, please do not hesitate to contact HipChat Support via our support portal or by sending email directly to
– Ganesh Krishnan, Chief Security Officer
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Copyright 2017 Atlassian Pty Ltd. All rights reserved. We are located at 341 George Street, Sydney, NSW, 2000, Australia

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