From
Subject
Time (UTC)
alumniwebhelp@stanford.edu
HelpSU Incident INC000003421014 hon, jon
2015-07-17 22:39:36
To:
From: alumniwebhelp@stanford.edu
Subject:

HelpSU Incident INC000003421014 hon, jon


Received: 2015-07-17 22:39:36

Hello Jon, To activate an alumni email account, you are required to have completed 3 or more quarters in a degree granting program at Stanford University. Please provide the answers to the questions below so that we may research the issue further. 1. What was your major and year of graduation? 2. What is a current/past postal mailing address we have listed in our records? 3. What is your date of birth? 4. Where did you live when you were on campus? If you would prefer to answer the questions by phone or would like to expedite your request, please contact us at (866) 543-0243 or (650) 724-0627, Monday through Friday from 8am to 5pm Pacific time. Please provide the ticket number when calling to help expedite your request. Your ticket number is: 3421014 Thank you in advance for providing additional information. Geena Stanford Alumni Online Customer Service Toll Free (US): 1-866-543-0243 International: 1-650-724-0627 Email: alumniwebhelp@stanford.edu http://alumni.stanford.edu http://givingtostanford.stanford.edu http://alumni.gsb.stanford.edu http://med.stanford.edu/alumni http://law.stanford.edu/alumni https://ed.stanford.edu/alumni -----Original Message----- From: alumniwebhelp [mailto:alumniwebhelp-bounces@lists.stanford.edu] On Behalf Of HelpSU Sent: Wednesday, July 15, 2015 9:50 PM To: alumniwebhelp@stanford.edu Subject: HelpSU Incident INC000003421014 hon, jon Name: jon hon E-Mail: deleted@email-fake.pp.ua Comment: I'm trying to connect to my email but its not letting me i don't know what to do with this? is asking me to contact customer support thank you ------------------------------------------- Other Information: (URL = SupportCenter, PCODE = 75, ASSOCIATION NAME = Stanford Alumni Association) Browser/OS/version: S7.Mc Client IP address: 67.167.224.146 Requested by jon hon (mail to: deleted@email-fake.pp.ua - .) Priority: Low https://remedyweb.stanford.edu/arsys/forms/remedyapp/HPD%3AHelp+Desk/Best+Practice+View/?qual=%27Incident%20ID*%2B%27%20%3D%20%22INC000003421014%22