Hello, Thank you for taking the time to email POF.com. If your messages are not being sent, it could be because: 1. The recipient has mail settings restricting you from contact. There may be restrictions you cannot see listed on their profile. 2. If you are copy pasting the same message repeatedly to numerous users, or you are using bad language, sending spam or website names, our spam filter might pick up in your message and restrictions will be put in place. This may lead to the deletion of your account. 3. Your profile may have been flagged for review and be in quarantine. If you cannot receive messages, add favorites, or are having trouble logging in, please wait 48 hours and try again. 4. Some users specify that they prefer to receive longer first messages. We recommend you writing a longer message if this occurs. 5. Your age is outside of the +/- 14 year contact restrictions (or +9 year restrictions for those under 22.) 6. You can only send a first contact message to 55 people per 24 hours, so make your first message to a user count! Please note there is NO limit on how many messages you can send per day to those you're already in contact with, so you can chat as much as you like. Need more help? Check out the Help Center for answers to all your questions: http://www.pof.com/HelpCenter/helpCenter_messages.aspx Please let us know if you have any questions. Regards, Tiffanie Co POF Team POF.com ************************ firstname.lastname@example.org 8/9/2016 8:31:49 AM can't message!